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Support-Center
FAQ
📦 General Questions
LicensePlatform.com is a digital platform offering official and affordable software licenses, delivered instantly by email. We specialize in genuine Microsoft products such as Windows, Office, and Server editions.
Yes. All our licenses are 100% legal and sourced from authorized distributors. They comply with EU resale rights and are suitable for both personal and professional use.
Absolutely. We only sell verified software licenses that are guaranteed to activate.
Yes, most licenses we offer are region-free and can be used worldwide unless stated otherwise in the product description.
⚙️ Ordering & Delivery
All products are delivered digitally via email. You’ll receive your license key, installation instructions, and a download link.
If the product is in stock, you will receive it within 5 minutes of successful payment.
We support PayPal, Credit Cards, iDEAL, Bancontact, Sofort, and more. Secure payments are processed via our trusted payment providers.
Yes, a digital invoice is included with your order confirmation.
💻 Activation & Installation
Each order includes a step-by-step activation guide. Activation usually takes less than 15 minutes.
No worries. Our support team will help troubleshoot, and if needed, issue a replacement key — free of charge.
Yes, with most licenses you can reinstall the software on the same device. Some licenses allow transfer to another device (check product details).
Yes! We offer free installation and activation support via email, chat, and phone.
🔒 Security & Legitimacy
Yes. Your data is encrypted and stored securely. We never sell or share your personal data.
No, all payment processing is handled externally by certified providers like Pay.nl and PayPal.
🔁 Returns & Refunds
Due to the nature of digital licenses, returns are only accepted if the product has not been activated. Once a license is issued and activated, the sale is final.
Contact our support within 14 days. If the key hasn’t been used, we’ll do our best to offer a suitable solution or exchange.
🎓 Business & Education
Yes, we provide custom quotes and discounts for volume orders. Reach out to our sales team for more info.
Yes, we offer special pricing for educational use. Proof of enrollment may be required for certain academic licenses.
📞 Need Help?
Still have questions? Contact us:
Email: [email protected]
Live Chat: Available on the website
We’re here to help — fast, friendly, and always professional.